I started my business, carrying out gas and electrical safety inspections, around 10 years ago. I always thought that running the business rather than doing the actual job, was going to be the fun part. However, a couple of years back, I realised that dealing with multiple clients, suppliers, government departments, etc. as well as trying to expand the business without help was almost impossible. I would spend all weekend trying to catch up with admin work and still not get anywhere. That is when I was introduced to Joanne. The amount of work, at the moment at least, does not justify a full time PA. VPA deals with all my bookkeeping issues. More importantly, VPA are currently sorting out a backlog of outstanding invoices that are causing cash flow issues. There is no doubt in my mind that without Joanne’s tenacity and professional approach things not only would not improve but would get much worse, on that front. Moreover, Joanne is dealing with my diary booking appointments and sorting out my daily tasks. There are a few new things that Joanne and I are currently trying to introduce to streamline the administration of the business and Joanne’s input will be invaluable.
Thanks to VPA I reclaimed my weekends and begin to see my cash flow improve. I recently recommended VPA to a friend of mine and I am sure he will find Joanne’s help as invaluable as I do.
Dimitri Aretakis, D A Utility Services

Joanne has supported our business in Pest Control over the last year. She has assisted us to market and promote our business through social media and newsletters. Throughout this time Joanne has been innovative, knowledgeable (Even though this is a subject she knew little about before working with us) and proactive in ensuring our business was kept in the spotlight particularly in the local area. A number of people have commented on our presence without truly knowing that it was Joanne who has created our blogs, tweets etc. We have always found Joanne to be professional yet friendly and always willing to assist and advise in any way she could. We would have no hesitation to recommend Joanne in any PA capacity and strongly believe she would be an asset to any small/medium business.
Nigel Caves, Prokill Warrington

Joanne has been my Superwoman for the last 18 months…she may not wear a cape but she has become an integral part of my business. In taking away from me those administrative tasks that I used to put off or did badly or erratically, she has allowed me to concentrate on those parts of the business that I love, I do well and only I can do. Specifically she schedules and monitors my social media output and keeps my financial records up to date. But she does so much more – when she first started tweeting for me I quickly realized that not only had she read EVERYTHING I had ever written (over 300 blog posts, reports and course notes), she had absorbed, understood and could communicate these through Twitter, Facebook and LinkedIn. At our regular meetings she shows great interest in the plans for the business, looks out for opportunities and makes valuable suggestions. Above all, she is a wonderful advocate and because she is a voracious networker I know that I can rely on her to spread my word! If you are considering how a VA can add value to your business and take a whole load of stress out of your life, then I would whole heartedly recommend Jo!
Catherine Sandland WhiteHart Training

Joanne was introduced to me in the autumn of 2012 and I can honestly say she’s transformed my business life. Leaving a big corporate role to embark on building a retirement lifestyle organisation from scratch whilst juggling consulting work, Joanne has been essential to keep the wheels on the track. Clearly a multi-tasker, Joanne brings energy, enthusiasm, ideas and massive support to my business life. And over the past couple of years, we’ve become good friends too – which is definitely how I like to work!
Sara McKee, CEO Evermore Wellbeing

I attended Joanne’s Google+ workshop and found it extremely useful and thought provoking. A worthwhile investment.
Linda, Active PR

Joanne offers a really great informative workshop and takes lots of time to explain all you need to know.
Tricia, Business Breakfast Group

Another great social media workshop with Joanne today. Well-structured and focussed session on Mailchimp.
Amanda, Summit Planning Associates

Can’t recommend highly enough, Joanne is engaging, warm and professional. For practical tips on any social media site, Joanne is your Gal!
Louise, I love by Louise Demif

Excellent training on Mailchimp, clear as a bell!
Bill, Metrostress

Fabulous!! Informative, creative ideas, great setting, made me focus on the message I need to get out to my target audience, workshop was well structured to my needs, would recommend to anyone wanting to increase their customer base.
Lorraine, Not a Penny More

Fantastic course overview of Google+, now going to get on and use it!!
Hazel, Nurture your Skin

The workshop with Joanne was fantastic. I now have a far better understanding of Twitter and Hootsuite, would highly recommend to all.
Will, CTA Systems

Joanne has a wealth of knowledge in the inner running of small business offices and a great coach in social media.
Jill, JF Associates

Spent a morning with Joanne learning about Mailchimp – she explained it extremely well that even a dinosaur like me understood! Excellent trainer and can put what I learnt into action. Thoroughly recommended.
Ian, PSG